The following Terms and Conditions of Service apply to all products and services provided by Piranha Marketing Solutions Ltd.

All work is carried out by Piranha Marketing Solutions Ltd on the understanding that the client has agreed to Piranha Marketing Solutions Ltd 's terms and conditions. Copyright is retained by Piranha Marketing Solutions Ltd on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled. If a choice of design is presented, only one solution is deemed to be given by Piranha Marketing Solutions Ltd as fulfilling the contract. All other designs remain the property of Piranha Marketing Solutions Ltd, unless agreed in writing that this arrangement has been changed.

Project Acceptance

At the time of proposal, Piranha Marketing Solutions Ltd will provide the customer with a written estimate or quotation. A written reply (post or e-mail) will be required to indicate acceptance of the terms and should be returned to Piranha Marketing Solutions Ltd. Alternatively, the client may send an official order in reply to the estimate or quotation which binds the client to accept Piranha Marketing Solutions Ltd terms and conditions. No work on a project will commence until either document has been received by Piranha Marketing Solutions Ltd.

Design Charges

Charges for design services to be provided by Piranha Marketing Solutions Ltd, will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer's signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable deposit of 25% of the quoted fee will become immediately due. Work on the project will not commence until Piranha Marketing Solutions Ltd has received this amount, unless agreed with client.

Charges for Other Services

Charges for any additional services over and above the estimated design, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance. If you require print management or print sourcing, a handling charge will be added per job or project.

Payment

The customer will be provided with an Invoice prior to final publication. At this time the remainder of the amount due will become payable. Accounts which remain outstanding for 28 days after the date of invoice, will incur an extra charge of 2% per month of the outstanding amount.

Payments may be made by cash, cheque, or (for overseas customers), Pound Sterling International Money Order or previously agreed electronic funds transfer. Publication and/or release of work done by Piranha Marketing Solutions Ltd on behalf of the client, may not take place before cleared funds have been received. Returned cheques will incur an additional fee of £50 per returned cheque. Piranha Marketing Solutions Ltd reserves the right to consider an account to be in default in the event of a returned cheque.

Default

An account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned cheque. Piranha Marketing Solutions Ltd shall be considered entitled to remove Piranha Marketing Solutions Ltd and/or the customer's material from any and all computer systems, until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, search engine submission, design and maintenance, sub-contractors, printers, photographers and libraries. Removal of such materials does not relieve the customer of it's obligation to pay the due amount. Customers whose accounts become default agree to pay Piranha Marketing Solutions Ltd reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.

Copyrights and Trademarks

By supplying text, images and other data to Piranha Marketing Solutions Ltd for inclusion in the customer's website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.

Any artwork, images, or text supplied and/or designed by Piranha Marketing Solutions Ltd on behalf of the customer, will remain the property of Piranha Marketing Solutions Ltd and/or it's suppliers. The customer may request in writing from Piranha Marketing Solutions Ltd, the necessary permission to use materials (for which Piranha Marketing Solutions Ltd holds the copyright) in forms other than for which it was originally supplied, and Piranha Marketing Solutions Ltd may, at it's discretion, grant this. Such permission must be obtained in writing before it will allow any of the aforesaid artwork, images, text, or other data to be used. By supplying images, text, or any other data to Piranha Marketing Solutions Ltd, the customer grants Piranha Marketing Solutions Ltd permission to use this material freely in the pursuit of the design. Should Piranha Marketing Solutions Ltd, or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow Piranha Marketing Solutions Ltd to remove and/or replace the file on the site.

The customer agrees to fully indemnify and hold Piranha Marketing Solutions Ltd free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.

Alterations

The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge. The customer also agrees that Piranha Marketing Solutions Ltd no responsibility for any amendments made by any third party, before or after a design is published.